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Planning and Booking a Journey with La Ligne Verte

La Ligne Verte is registered at the Chamber of Commerce of Utrecht,  Netherlands (registration number  30.110.180). VAT Number : NL808426114B01.
 

Planning your holiday
Payment
Cancelling
Completing the booking form



Planning a holiday with La Ligne Verte

  • Click here for a recommendation of a customized tour, a last minute tour or one of our standard tours.

  • If you already made your choice, you can continue and complete the form.

  • Read our cancellation rules and all other terms and conditions. The booking conditions of VALAC (booking office of La Ligne Verte)  apply to all reservations, bookings and tours of La Ligne Verte.

  • After having received all the relevant information (this form or by email) we will allocate you a booking  reference number and email it to you.

  • After receipt of the deposit we will effectuate the reservations of the hotel rooms and send you a confirmation and the hotel list of your trip. So you can check by yourself the reservations made by us.

  • Insurance. La Ligne Verte / Vacances à la Carte does not accept any liability for any loss or injury however caused. We recommend  that you take out appropriate holiday insurance covering you against illness, injury, and loss or damage to luggage. This insurance should also cover the possibility of your having to cancel your holiday for whatever reason.

 

Payment

 
Bank to bank:
Only for payments from Euro-zone and for payments 2 months in advance
Address your payment to:

 

 La Ligne Verte
Petrarcalaan 51
3533CR  Utrecht
Netherlands  - Europe
Account  number of La Ligne Verte with the bank: 75 95 500
Name of the bank:  POSTBANK-Amsterdam
BIC or Swiftcode of the bank:  PSTBNL21
IBAN code  NL71PSTB0007595500
Address of the bank:
 
 

 

  Postbank Amsterdam,
 Foreign Operations
 Postbus 1800
 1000 BV   AMSTERDAM
 Netherlands

 
Credit cards
Accepted cards:  -VISA  
 -MASTERCARD  
 -AMEX
We need:  -Card number (To be sent in 2 parts to 2 different email addresses of valac or by fax or phone)
 -Expiry date (with this form)
 -Name as appears on card (with this form)
 -CVC/Security code:
      VISA and Mastercard: the last 3-figures on the back side of the card (with this form)
      American Express: the four figures on the fore side of the card (with this form)
Procedures payment: Complete and send this booking form to valac.nl and fax, phone or email the 16 figures of your credit card.
Please call us and leave a message in our voicemail, that you did book this trip with La Ligne Verte. For security reasons the credit card companies demand we have phone contact with you. Call +3565994315 or +31302965272 (not in June, July or August)
Sending card details by fax, phone or email

Send a fax to:  + 33565994401
Phone to:  + 33565994315 
Skype to: laligneverte-valac
Email: For security reasons we ask you to send the details to two different email addresses.

Payment of the deposit:

A deposit of  10% -payable in Euro- of the total amount is due immediately, or full amount if within 8 weeks of travel.

Payment of the outstanding balance:

Receipt of the final balance at the latest 8 weeks before departure. If you are paying by credit card we will let you know in advance we will be charging your credit card for the final balance.

Booking confirmation

As soon as we have received authorization for the payment of your deposit we will send you by email a confirmation of your reservation and the list of hotels (with phone numbers) of your trip.


 Completing the booking form

 

 

Cancelling  

We suggest you take an insurance for costs of cancelling. To cancel a booked journey you have to send an email to: La Ligne Verte ~ Vacances à la Carte. The person who signed/mailed the booking confirmation ("Party leader") should also sign/mail the notification of cancellation. Cancellation has to be done by email to establish the date of cancellation, with confirm receipt. Our cancellation charges, based on the total cost are as follows:
 
If you have to cancel  We refund:
More than 42 days before departure date  90% of total rate
From 42 to 29 days before departure date  60% of total rate
From 28 to 15 days before departure date  40% of total rate
From 14 to 8 days before departure date  20% of total rate
From 7 to 2 days before departure date  10% of total rate
One day before departure day or on this day  no refund
By departure date we mean: the day of your first hotelnight. If you might have to cancel there is always the possibility to let some other person travel in your place, without further costs.


"Cancelling-inclusion package" La Ligne Verte - valac

For all our budget, standard and plus trips in the Grands Causses area (only!) you can purchase our "cancelling-inclusion package" to cover the costs of any cancelling. For a supplement of 4% of the total costs of your trip with La Ligne Verte (not the costs of travelling to the first hotel of the trip) you can cancel your trip (not the travel costs) without having to state the grounds for doing so.

The cancelling-plus-package will result in a refund of 90% of your payment to La Ligne Verte - valac. These are the terms and conditions of this cancelling-inclusion package of La Ligne Verte - valac:

1. You may cancel your trip till 18:00 hour of  the day before the first night of the trip. It is not possible to cancel the trip the day of your arrival or during the trip.
2. To cancel you have to send an email to La Ligne Verte (info@valac.nl) as well as phone La Ligne Verte (+33565994315) to inform La Ligne Verte of your cancelling.
3. You can cancel without having to state the grounds for doing so.
4. This cancelling-plus package of La Ligne Verte is not applicable on all trips. Excluded are trips in Dordogne, Cathars area, Corsica and Provence. Excluded are trips for groups of 5 persons and more. This "cancelling-plus"package is applicable to budget, standard, and plus trips in the Grands Causses area for groups up to 4 persons.
5. La Ligne Verte will refund 90% of the money due (i.e. the total price of the trip) within 3 weeks after cancelling. The reimbursement of the money due will be balanced with the final balance or with the deposit.
6. For example: If the costs of your cycling trip (bike rental included) and other supplements are €1000,-  this cycling package with the cancelling-plus package will cost you € 1040,-. If you phone us about the cancelling and send us an email the day before at 17:00 hr, informing La Ligne Verte of your cancelling the trip, you'll get a refund of € 936,- if you  already paid €1040 for the final balance.
If you paid the deposit of 10% only, there will be no further reimbursement. 

 

Payment procedures and Completing the form

  


When in dispute Dutch law will be applicable. La Ligne Verte - VALAC is registered since 1992 at the Chambre of Commerce in Utrecht, Netherlands number 30.110.180.  VAT-number: NL808426114B01 .
Before booking a tour read all of the terms and conditions of  La Ligne Verte ~VALAC


Booking a Journey with La Ligne Verte

This used to be our booking form, but due to form-spamming we are obliged to reduce spammming with this form. For this reason we will send you the booking- form  (not directly accessible via the website) to your email-address, if you send us an email to do so.

Therefor you just click here:   info@valac.nl

We apologize for all the trouble.