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Terms and Conditions La Ligne Verte - valac
Please read this document thoroughly before booking a trip.
Wherever La Ligne Verte or VALAC are mentioned, both are implied.
Liability of VALAC and La Ligne Verte:
La Ligne Verte ~VALAC acts as an agent in securing all aspects of these
tours and is responsible to the participants for the arrangements, services, and
accommodations included only in such capacity. LV, its agents, and/or employees
shall not be responsible for personal injury or property damage arising out of
the act of negligence of any direct or associated carrier, hotel, or other
person rendering services or accommodations; nor is LV responsible for injury,
death, damage, loss, or delay in any means of transportation or any event beyond
the actual control of LV, its agents or suppliers or due to force majeure. In
the event it becomes necessary or advisable, for any reason, to alter the
itinerary or arrangements, such alterations may be made. Additional expenses, if
any, will be paid by passengers, likewise, any savings will be shared by
passengers. LV reserves the right to decline, accept, or retain at any time, any
person as a participant of any tour, or to cancel any tour.
Bike rental: When renting bikes you will be personally responsible
for damage
or loss of the bike(s). Furthermore La Ligne Verte ~ VALAC is not responsible
for the consequences of accidents with the bike. La Ligne Verte~VALAC will make the booking
of bike-rental for you at a cyclestore (a professional will check the
bikes)
but you yourself will be the renting person because La Ligne Verte does
not rent bikes itself. We expect you to check your self the condition of the bike
before starting the cycling tour. By taking the bike you accept these conditions. When arriving at your
first
hotel please take a look at the bike(s) and let us know asap by telephone
(+31565994315)
if the bikes are not Okay. La Ligne Verte will assure the bike will be OK
before starting the cycling tour. As surety for possible damage to the
bikes
we
will have your credit card. If the bike is being returned damaged, La Ligne
Verte will charge your credit card for the costs of repair or replacement.
Instruction in bicycle use is not provided, and participants affirm they are
familiar with the operation of a multi-speed bicycle. Helmets are
not required.
Reservations, Deposits, and Final
Payment
A deposit of 10% per person is required at the time of booking. Full payment is
due 56 days prior to departure. The tour price is per person based on double
occupancy and includes those items mentioned in the itinerary, plus any prepaid
optional items. Single room requests are subject to supplemental charges, and
must be requested at time of booking. A deposit will
confirm space.
A reservation is made by completing our online booking form. You may make your reservation tentatively by phone, or provide a credit card number by phone, but all bookings must be made by online system. This is to ensure that you are familiar with these terms and our release of liability.
At the time of reservation, a credit card is required to book and hold space. Your credit card will be charged 10% per person once the entire program is confirmed. If the requested tour is not available, you will not be charged, but offered an alternative which you can choose to accept or decline. Payments by check are not accepted.
Group discounts
Group discounts are applicable only on the basic price p.p. with 2 persons
sharing room,
not on supplements for single rooms, extra nights, nor on bike
rental or any other supplements.
Group discounts are in principle
applicable to payments that
are made for the whole party by 1 person and with
only one
Credit Card. For payments with 2 credit cards the discount will
be reduced to 50% of the discount offered. For payments with 3 credit cards to
33 % of the discount. Payment
with 4 creditcards to 25% of the discount. With more cards there will be no
groupdiscount at all.
Final Payment can only be made by credit card. We will remind you of your final payment date in advance.
Payment is in Euros only. If you find a favorable exchange rate any time prior to your payment due date; you may pay your final amount in advance to save money.
Check each tour description to see what each trip includes. Self guided and guided trips vary on what is included, and among those there are variations.
Hotels from the point of tour departure through tour completion. Rooms are doubles and include private bath or shower. Single rooms are limited and require supplemental charges, singles not requesting single rooms will be booked into a double, and if a share arrangement is unavailable then the supplement will be assessed.
Meals included vary, check the individual trip description, however normally dinner in the tradition of each property is included.
Transportation includes a variety of situations. Longer trips will include transfers. Please refer to the trip description to be sure what is included. If you wish to arrange for separate transportation we can complete your needs. Also, daily vehicle support will transport baggage. Guided trips that are van supported can pickup any cyclist tiring or experiencing mechanical problems.
Exclusions
The tours do not include all other trip costs such as airfare, trip and/or
medical insurance, excess baggage charges, or any personal items. Meals in
addition to those mentioned in the itinerary are excluded, as well as any unpaid
optional tour or sightseeing event. Drinks are typically excluded.
Bicycles
Participant may wish to bring their own bicycle for assured comfort and better
trip enjoyment. You know your bicycle inside and out, which leaves less to adapt
being in new terrain. Bicycle rentals are optional for all tours, and can be
made available for an additional charge for those who prefer. Bicycles are
hybrids equipped with 3 x 7 gears for this type of travel/terrain. They are
multi-speed bicycles equipped with bags, locks, water bottles, repair kit. All
bicycles are kept exclusively for our customers. Any customers who choose to
bring their own bicycles are responsible for all mechanical issues, for all
transportation issues including travelling by train which is difficult in France
on the TGV but easy on other trains. If you plan to rent a bicycle, you are
responsible for the bicycle once you take possession of it at your first hotel.
Your responsibilities include any costs for damage or theft up to the full value
of the bicycle.
Air & Train Reservations
We do not handle air reservations. Customers are encouraged to contact a travel
agent or web service. Train tickets can also be arranged, however certain
restrictions exist for bicycle transport on TGV trains, please ask for
information on baggage limits if travelling by TGV prior to purchasing tickets.
We are not responsible for any problems you may have travelling on the TGV with
your bike. See your travel documents for our suggestions.
Cancellation of Tours
Once a deposit is received, a reservation confirmation is made, you'll
receive a hotel list of your tour by email, and final
payment is due 56 days prior to tour departure.
We suggest you take an insurance for costs of cancelling. To cancel a booked journey you have to send an email to: La Ligne Verte ~ Vacances à la Carte. The person who signed/mailed the booking confirmation ("Party leader") should also sign/mail the notification of cancellation. Cancellation has to be done by email to establish the date of cancellation, with confirm receipt. Our cancellation charges, based on the total, cost are as follows:
| If you have to cancel | Our charges | We refund: |
| More than 56 days before departure date | 10% of total rate | 90% of total rate |
| From 56 to 36 days before departure date | 25% of total rate | 75% of total rate |
| From 35 to 15 days before departure date | 50% of total rate | 50% of total rate |
| From 14 to 8 days before departure date |
75% of total rate | 25% of total rate |
| 7 days or less before departure date |
90% of total rate | 10% of total rate |
| On or after the departure date | 100% of total rate | no refund |
Refunds are paid to your credit card.
Modification/Changes
Once a booking request is received and confirmed, modification of dates or
alteration of itineraries can require a change fee.
Fees vary according to the scope of the change but can be substantial if last
minute changes lead to hotel or other service cancellations. A minimum
change fee of € 20 applies to any change within
35 days of travel.
Insurance
Trip cancellation insurance is strongly recommended. This will protect you
should you need to cancel for certain necessary reasons such as illness, and
provides your refunds for air and tour in full. Additional insurance for
baggage, health/accident is also strongly recommended. LV does not supply travel
insurance.
Pre-departure Documentation
After receipt of your deposit, a hotel list will be
sent by e-mail. Route info and an outline of what to
expect during the walk will be waiting for you at your first hotel..
You are responsible for passport requirements, and we suggest you plan early to
apply for a passport. Please check your government requirements.
Additional responsibilities of you the traveller include, but are not limited to the adherence of all local laws, respecting customs and culture, assessing your abilities, respecting other trip members privacy, and if on a guided trip following the suggestions and advice of the guide.
